All orders are processed within 3 working days, counted from the day following receipt of the Order.
It should be noted that if the expected delivery times fall during the Christmas holidays or during August, 15 days must be added for the Christmas period and 30 for August.
In any case, if it is impossible to comply with the aforementioned deadline for reasons not attributable to the Seller (example: production problems), the Seller will notify the Customer, by e-mail or telephone, who will have the right to:
a) cancel the Orderwe refund you for any amount already paid
b) change the ordered Product
c) wait further
In the event that the Consumer requests the cancellation of the Order pursuant to the provisions of the previous paragraph, the refund will be made as quickly as possible and credited to the payment method used by the same for the purchase.
The times indicated here do not include service interruptions resulting from atmospheric events (snowfalls, hurricanes, tornadoes, cyclones, storm surges, typhoons), natural events (floods, landslides and landslides, avalanches, earthquakes), health events (health emergencies) national events, pandemics) and other "human" events of an exceptional nature (strikes, demonstrations, riots, civil war, state of curfew).Service outages resulting from the events described will interrupt the delivery terms described in this article.